Privacy Policy

Prolific operates a licensed cannabis dispensary in Allston, Massachusetts. We are committed to protecting your privacy and handling your personal information responsibly.

1. Information We Collect

We collect information when you:

• Create an account or place orders
• Subscribe to SMS or email notifications
• Contact customer support
• Visit our dispensary

This includes: contact information, account details, age verification (required by law), purchase history, payment information, and communication preferences.

2. How We Use Your Information

• Process and fulfill orders
• Send order confirmations and updates via SMS/email
• Verify age and identity (required by Massachusetts law)
• Maintain required regulatory records
• Provide customer support
• Improve our services

3. SMS Communications

If you opt in to SMS notifications:

• Frequency: 2-3 messages per order
• Opt-Out: Reply STOP to any message
• Help: Reply HELP or call (617) 360-7710
• Costs: Message and data rates may apply

4. Information Sharing

We do not sell your personal information. We share information only with:

• Service providers (Flowhub, Telnyx, Resend, payment processors)
• Legal and regulatory authorities when required

5. Data Security

We implement encryption, secure authentication, regular audits, and PCI DSS compliance to protect your information.

6. Your Rights

You can:

• Access and update your information
• Request deletion (subject to legal requirements)
• Opt out of SMS (reply STOP) or email (click unsubscribe)
• Control cookies via browser settings

7. Age Requirements

Our services are only available to individuals 21 years or older, as required by Massachusetts law.

8. Contact Us